Fisher Space Pen Shipping Policy

Fisher Space Pen Company ships exclusively within the United States.

To purchase our products outside the United States, please visit Fisher Space Pen International Distributors

Shipping Options
FSP Shipping Options
Please Note:
Shipping methods do not affect processing times (See chart below for processing times).
Shipping methods apply to business days only.
All shipping time-frames begin when the item ships.
      Example: An order shipped on Monday with 2-Day shipping will arrive on Wednesday

Fisher Space Pen has no control of order delivery once it leaves our factory.
Fisher Space Pen assumes no responsibility for loss or theft of packages.

Order Processing Times (May be extended during holidays)
FSP Order Processing Times

Military APO, FPO & DPO Orders:

Transit times to Military APO/FPO/DPO will vary depending on operational conditions and the unit of the addressee. Get more information on MPO transit times
here.


Alaska, Hawaii, Puerto Rico, US Territories:

The timeliness of service to destinations outside the contiguous U.S. may be affected by the limited availability of transportation. The general time standard is typically 2-9 days in the 48 contiguous states; please allow extra time for delivery to AK, HI, PR, and other US Territories.

Cancellations:

Orders may be canceled if your product has not been engraved, embossed, or if your order has not shipped.

Please contact weborders@spacepen.com should you need to cancel.

Canceled orders will receive an email confirmation.

Returns and Exchanges:
All Fisher Space Pens are covered by a lifetime guarantee against manufacturing defects.

Fisher Space Pen does not offer returns, refunds, exchanges, or trades.
All sales are final.

Sales Tax:

Appropriate sales tax will be charged according to applicable state laws.  

Receipt:

A packing slip is included with your order and your purchase will be posted on your credit card statement.
However, we suggest that you print your confirmation page as a receipt.


Coupons and Special Offers:

We do not honor claims/specials/discounts/sales/codes made by other coupon websites or any other website on the internet.
Any offers on www.spacepen.com may be withdrawn at any time.
We are not obligated to provide any specials or bonus products offered due to a typographical error. 

Questions: 
If you have questions, we would be happy to help you. 

Please email us anytime at weborders@spacepen.com,

or call our Consumer Service Department at 800-634-3494, Monday – Friday, 7am – 4pm (PST).
If contacting us about an order, please have your 6-digit confirmation order number ready.