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SHIPPING POLICY

Fisher Space Pen Company ships exclusively within the United States.

To purchase our products outside the United States, please visit
Fisher Space Pen International Distributors

Please Note:
Shipping methods do not affect processing times (See chart below for processing times).

Shipping methods apply to business days only.

All shipping time-frames begin when the item ships.
        
Example: An order shipped on Monday with 2-Day shipping will arrive on Wednesday
Fisher Space Pen has no control of order delivery once it leaves our factory.
Fisher Space Pen assumes no responsibility for loss or theft of packages.

STANDARD & PRIORITY: DELIVERY TO PHYSICAL ADDRESS, PO BOX, APO/FPO

Type of Delivery      Time Span       Cost

Standard                   7 to 10 Days     $5.00
Priority                      2 to 3 Days       $7.00

EXPEDITED: NO DELIVERY TO PO BOX OR APO/FPO; NO WEEKEND DELIVERY

Type of Delivery      Time Span                  Cost

Next Day                 Next Business Day       $40.00
2 Day                       2nd Business Day        $21.00
3 Day                       3rd Business Day         $18.00

Order Processing Times

REGULAR SHIPPING SCHEDULE

FOR ORDERS NOT REQUIRING CUSTOM ENGRAVING

ORDER PLACED & RECEIVED:

SHIPS FOLLOWING:

MONDAY

THURSDAY

TUESDAY

FRIDAY

WEDNESDAY

MONDAY

THURSDAY

TUESDAY

FRIDAY

WEDNESDAY

SATURDAY (ORDER RECEIVED MONDAY)

THURSDAY

SUNDAY (ORDER RECEIVED MONDAY)

THURSDAY

Please Note: An order of Custom Engraved Pens included in an order of Non-Engraved

Pens puts the entire order into ENGRAVED ORDER SHIPPING STATUS.


REGULAR SHIPPING SCHEDULE

FOR ORDERS REQUIRING CUSTOM ENGRAVING

ORDER PLACED & RECEIVED:

SHIPS FOLLOWING:

MONDAY

MONDAY

TUESDAY

TUESDAY

WEDNESDAY

WEDNESDAY

THURSDAY

THURSDAY

FRIDAY

FRIDAY

SATURDAY (ORDER RECEIVED MONDAY)

MONDAY

SUNDAY (ORDER RECEIVED MONDAY)

MONDAY

Please Note: An order of Non-Engraved Pens included in an order of Custom Engraved

Pens puts the entire order into ENGRAVED ORDER SHIPPING STATUS.

Shipping timelines may be extended during holidays

Cancellations: 
Orders may be canceled if your product has not been engraved, embossed, or if your order has not shipped.
Please contact weborders@spacepen.com should you need to cancel.
Canceled orders will receive an email confirmation.

Returns and Exchanges:
All Fisher Space Pen are covered by a lifetime guarantee against manufacturing defects.

Fisher Space Pen does not offer returns, refunds, exchanges, or trades.
All sales are final.

Sales Tax:
Appropriate Sales Tax will be charged according to applicable state laws.   

Receipt:
A packing slip is included with your order and your purchase will be posted on your credit card statement.
However, we suggest that you print your confirmation page as a receipt.

Coupons and Special Offers:

We do not honor claims/specials/discounts/sales/codes made by other coupon websites or any other website on the internet.
Any offers on www.spacepen.com may be withdrawn at any time.
We are not obligated to provide any specials or bonus products offered due to a typographical error. 

Questions: 
If you have questions, we would be happy to help you. 

Please email us anytime at weborders@spacepen.com,
or call our Consumer Service Department at 800-634-3494, Monday – Friday, 7am – 4pm (PST).

If contacting us about an order, please have your 6-digit confirmation order number ready.