COVID-19 UPDATE: Due to COVID-19, delivery and service guarantees have been suspended by USPS, FedEx, and UPS.

Fisher Space Pen cannot guarantee delivery of any package by December 24, 2020.
Fisher Space Pen will not refund shipping charges for late deliveries.

Order your gifts using the following shipping speeds by the suggested dates below for an expected delivery by December 24, 2020.

Please Note:
Shipping methods apply to business days only.
Shipping method times start the day after the item ships.

     Example: An order shipped via 2-Day Expedited shipping on a Monday should be delivered on Wednesday.
Fisher Space Pen has no control of order delivery once it leaves our factory.
     Once your order has shipped, please use your provided tracking number to contact the carrier should you have any questions concerning delivery.
Fisher Space Pen assumes no responsibility for loss or theft of packages.

Orders may be canceled if your product has not been engraved, embossed, or if your order has not shipped.  Please contact weborders@spacepen.com should you need to cancel.

Returns and Exchanges
All Fisher Space Pen are covered by a lifetime guarantee against manufacturing defects.
     For more information about our lifetime guarantee, please visit Fisher Space Pen Repair/Replacement.
Fisher Space Pen does not offer returns, refunds, exchanges, or trades. 
All sales are final.

Military APO, FPO & DPO Orders
Transit times to Military APO/FPO/DPO will vary depending on operational conditions and the unit of the addressee. Get more information on MPO transit times 

Alaska, Hawaii & Puerto Rico Orders
Due to the variability of transportation, Package Services and USPS Retail Ground® packages may take up to three to five weeks to reach Hawaii, Alaska, Puerto Rico. This includes ZIP Codes with prefixes of 967 and 969 and those with the following prefixes: 995, 996, 997, 998, 999, 968, 006, 007, 008, and 009.

Sales Tax
Appropriate sales tax will be charged according to applicable state laws.   

A packing list is included with your order, but you may want to print your confirmation email.

Coupons and Special Offers
Fisher Space Pen does not honor claims/specials/discounts/sales/codes made by other coupon websites or any other website on the internet.

Any offers on www.spacepen.com may be withdrawn at any time.

Fisher Space Pen is not obligated to provide any specials or bonus products offered due to a typographical error. 

Holiday Closure
Fisher Space Pen will be closed from 4pm, Wednesday, December 23, 2020 – Sunday, January 3, 2021 for our holiday break.  Orders may be placed via our website during the closure; orders received during this time will begin processing, in the order they were received, on January 4, 2021.

Please email us anytime at weborders@spacepen.com, or call 800-634-3494, Monday – Friday, 7am – 4pm (PST).

If contacting us about your order, please have the 6-digit order number ready.